At Fermier Agro Solutions, we value your feedback and inquiries. This Contact Policy outlines how you can reach us and our response guidelines.

1. Contact Methods

• Email: mailtofermier@gmail.com (Response within 24-48 hours)
• Phone: +91 94468 00573 (Available Monday - Friday, 9 AM - 6 PM IST)
• Live Chat: Available on our website during business hours.

2. Response Time

• We aim to respond to all queries within 24-48 business hours.
• Urgent inquiries should be directed to our phone support.

3. Customer Support Availability

• Monday - Friday: 9 AM - 6 PM IST
• Saturday: 10 AM - 4 PM IST
• Sunday & Public Holidays: Closed

4. Complaint Resolution

If you have a complaint, please contact us via email with full details. We aim to resolve issues within 3-5 business days.

5. Office Address

Fermier Agro Solution Pvt Ltd

OPP. Bombay Petrol Pump, Samruddhi Bhavan, Gondal Road, Rajkot, Gujarat, 360002